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This is a first rate company and I would highly recommend them. I'd searched everywhere unsuccessfully for keys to fit my double glazed windows and was facing considerable expense in needing to replace the handles. One very reassuring phone call to Handles & Hinges meant that I had the correct keys in less than 24 hours. Excellent customer service and I am one very satisfied customer. (Reverend Charles Harvey)
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Dear Janet, Dylan et al, the key for our window arrived this morning and works a treat! Many, many thanks for identifying this and sending us the right one! You lot have shades of genius!
Cheers, and thanks again!
Phil Miles July 2009
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Hello Dylan
Great service! The keys arrived in two days. So impressed I ordered a new letterbox today.
Thanks, Paul O’Connor
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Hi Janet
Thanks very much for your help - replacement keys arrived this morning and the EE51 fitted.
2-day turnaround - Great service!!
Regards, Elaine June 2009
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Hi Janet & Dylan,
I just wanted to let you know that the window key and window ledge ends arrived last week. Thanks so much for all your help, it really is a remarkable service you offer. When we bought our house the estate agent neglected to tell us that there was no key for the conservatory windows and I could not believe it when I found your website. After sending you a photo of the window handle I received a link to the key I needed within minutes. At such a reasonable price I thought it was worth a try and was delighted when the key fit, as you said it would.
Thanks so much for the fantastic, speedy service you offer. I have already told my friends and family about your website and would have no hesitation in recommending your service in the future.
Kindest regards, Carolyn July 2009
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Thank you so much - have just tried the new keys and opened my windows for the first time in over two years! Very good service too.
Thanks again, Elaine, June 2009
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Handles arrived safely this morning and fitted as a replacement perfectly.
Many thanks. John June 2009
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I would like to compliment your company on such a swift and efficient service. We moved into our house over a year ago to find that the vendors had not left us the keys for our fire escape (tilt and turn) windows which were locked closed. We sought advice from a variety of sources which included drilling out and replacing the locks, up to replacing the whole window unit! I came across your site on the internet, sent the photograph of the lock for identification and now two days later i am sitting in my study, with the windows open, enjoying the summer breeze, thanks to your identification of the lock and despatch of the corresponding keys. I would highly recommend your service to other customers. Many thanks.
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Hi Janet
I received the key this morning and it fits!! Thank you SO much for your help on this.
Again many thanks on your excellent service, I will be recommending you to all friends and family.
Regards
Andy May 09
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Hi Dylan
I just wanted to thank you for the speedy response. What an excellent service you are providing - which is a refreshing change!
Thanks again,
Tracy Cumming, April 09
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I received the window key that you had suggested might fit my window based on the emailed photo i sent - and it works! I am really, really pleased so I just wanted to say a big 'thank you'. We've been looking for the window key for months and couldn't find it and were worried that we would have to change the locks which is something we can't afford, so your service has proven invaluable. IF only Id' known about you before. I will certainly let others know about your business and your efficient and helpful service.
Thank you again!
Regards, Mrs Brown April 09
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Hi, Just a quick note to say thank you very much for the keys I ordered yesterday.
They arrived this morning and work perfectly, thank you for the speedy delivery and excellent service.
Many thanks,
Natalie Walker March 2009
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Dear Janet,
Thank you for your diligence searching for keeps to fit my windows.
I am fairly confident I could fit keep 1 as you have described even if it needs a little adaption with a file so I would be delighted if you could send me a couple.
Sorry this has not been an easy request. I do appreciate all the effort you have put in to finding a part.
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Thank you again for the service you have provided, it is always reassuring to know there are still companies out their who give excellent service.
Mr Mel Treen (A more than satisfied customer)
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Just to let you know these goods arrived in good condition yesterday, and they fit perfectly.
I would like to thank you for your excellent service, and I will have no hesitation in recommending you. I am in business myself selling and fitting Garage Doors, and quite often get asked for recommendations.
many thanks, David Powell
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Hi Dylan
I have put payment through today and just wanted to say thank you again for the amazing service. Hopefully I will get the chance to recommend you to other people looking for UPVC parts.
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Hi Janet,
Just to let you know the lock arrived as you said it would, next day. Its fitted & works fine.
Many thanks to you & Mr Taylor for all your help. I'll keep your details in case of future requirements.
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