Privacy Policy

 Privacy Policy

 

Introduction
Handles and Hinges UPVC Maintenance Ltd respects each individuals right to personal privacy.  We will collect and use information through our Web site only in the ways disclosed in this statement.  This statement applies solely to information collected at Handles and Hinges UPVC Maintenance Ltd’s Web site(s) and Sub domains thereof.

Handles and Hinges UPVC Maintenance uses ‘Bigcommerce’ in its online transactions (shopping cart), The Big Commerce Cart system is secured by Geotrust  EV SGC SSL certificates. - NO credit/debit card or other financial information is stored by bigcommerce.

Handles and Hinges UPVC Maintenance Ltd does not sell or pass  customer details (financial or otherwise)  to any third parties for marketting purposes. We do pass your email address to couriers for delivery update purposes.

Handles and Hinges UPVC Maintenance Ltd does not store any financial information e.g credit card/debit card  numbers at all.

 

Part I.  Information Collection
Handles and Hinges UPVC Maintenance Ltd collects information through our Web site at several points.  We collect information about primary visitors in relation to processing sales, and registration of our forum.

Handles and Hinges UPVC Maintenance Ltd does not actively market to children, and we never knowingly ask a child under 13 to divulge personal information.

We collect demographic data in order to position our products within the sector of the market to which we aim our products.

We verify the accuracy of this information by verifying this data with banks, building societies, and other financial institutions including Electoral registers in order to maintain the security of your personal details.

We collect this information through cookies, registration forms, click stream tracking, automatic logging files, and so on. (This data includes your address, postcode and contact details.)  The information is collected upon your acceptance to using our website (and thereby registering your interest with us.)   To receive our products and services some personal information is mandatory because credit card companies, delivery companies etc. depend on this data. Other information we request is optional. 

We employ cookies. A cookie is a small text file that our Web server places on a users computer hard drive to be a unique identifier. Cookies enable Handles and Hinges UPVC Maintenance LTD to track usage patterns and deliver customized content to users.  Our cookies have an expiration date. Our cookies only collect your I.P. Address (relating directly to your personal computer/location) so as to conform with distance selling regulations in relation to credit card transactions.

Banner advertising appearing on our Web site may collect the following information: I.P Address, and Regional Location. Third parties collect the information at our Web site for the purposes of using demographic data in order to position products within our web site.

Part II. Information Usage. 
The information collected by Handles and Hinges UPVC Maintenance LTD will be used for authentication and delivery purposes only. Users who provide information will receive products, services, e-mail announcements or advertisements only upon their acceptance to using our website (acceptance is acknowledged during the registration process.)

Registered users may receive additional announcements from us about products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications.

The information we collect will be used to create customer profiles based on browsing or purchasing history.  We will not supplement information collected at our Web site with data from other sources such as credit history to authorize purchases (unless we have specifically informed you of such at the time of completing a credit application.)

We offer links to other Web sites.  Please note: When you click on links to other Web sites, we encourage you to read their privacy policies.  Their standards may differ from ours. (This does not affect web sites within the domain of Handles and Hinges.co.uk)

If our policy on information collection or uses changes, will advise you by updating this page within 28 days of the policy changing.  Please note that should policies be changed then a comment preceding the policy will state this and be dated with a link to the prior policy in order to confirm these changes.

Part III. Access to Information 
Handles and Hinges UPVC Maintenance LTD maintains the accuracy of our information by conducting regular system updates, parsing of non regular data (in accordance with local laws.)  Users may access their own personal information and contact us about inaccuracies they may find by e-mailing office@handlesandhinges.co.uk.  Users may delete their information from our database by requesting this again via E-mail to office@handlesandhinges.co.uk (subject to UK & Ireland distance Selling/payment laws.)

Part IV. Problem Resolution 
If problems arise, users may contact Handles and Hinges UPVC Maintenance LTD by e-mail to office@handlesandhinges.co.uk. We are committed to resolving disputes within 14 Days.

Part V. Data Storage and Security
Handles and Hinges UPVC Maintenance LTD protects user information with the following security measures: SSL encryption and other technology and procedures used to protect consumer privacy (unfortunately these cannot be disclosed due to upholding our security policy.

Handles and Hinges UPVC Maintenance LTD is registered in England. Company Number 5567195

Registered Address Handles & Hinges, Unit J2 The Swan Centre, Higer Swan Lane, Bolton, BL3 3AQ